Top-ups, cards, refunds — your questions, answered
Where your money sits, whether you can get a refund, how to top up, who to ask for help — the most common questions, in plain language.
The money sits on your own card
Your balance loads 100% onto a virtual card in your name, with funds held by a licensed card issuer — the platform never custodies or touches your spending principal.
Every entry is visible
Top-ups, spend and fees are itemized in your dashboard, with every rate published up front — no hidden deductions.
Use it free, then decide to top up
Register and try the VPN free first — confirm it works for you, then decide whether to top up. Zero-cost to start.
A real person backs you up
Real human support on Telegram plus email tickets — if any step stalls, someone is there to handle it.
Trust you can verify yourself
The biggest risks with AI relays are silent model-downgrading and platforms vanishing with your prepaid balance. So we don't ask you to take our word — we make it verifiable.
Operated by a registered overseas company
A real company entity behind it, traceable — not an individual taking WeChat payments. Running away has a real cost.
Verify the model yourself — no downgrade
We open-sourced our test tool, LLMprobe — one command checks whether it's the real model with no downgrade. Run it on us, or on any other relay. Latest self-test: 87/100 (real Claude, no downgrade). We're not afraid of you testing — see the self-test guide.
Transparent, pay-as-you-go pricing
Per-token billing, no minimum spend, price capped at the official rate. Balance and usage are visible in your console.
Start small — don't stockpile
Everyone warns "don't prepay big". We say it first: top up ~$1, run it through, confirm it works — then scale up.
Frequently asked questions
Where does my topped-up money sit?+
Your top-up is prepaid spending credit that loads 100% onto a virtual card in your name, with card funds held by a licensed issuer — the platform doesn't custody or touch your spending principal. We suggest topping up as you go rather than pre-loading a large amount.
Can the platform tie up my balance?+
It doesn't pile up on the platform. Your balance can move to your own card anytime; the platform earns service fees (card issuance, transaction fees), it doesn't hold your principal. Every entry is auditable in your dashboard.
Can I get a refund if I can’t use it?+
Try the VPN free and confirm it works before buying. The card-issuance fee is a one-time cost: if the first step is charged but the card fails to issue, the system auto-refunds your balance within 24 hours. Balances can't be withdrawn to a bank account, but they load 100% onto your own card to spend — the money stays yours, returned as spending power.
Why top up with USDT / USDC?+
Because local cards cannot pay overseas, USDT / USDC is the most universal way to settle cross-border, converting to your USD balance on arrival. For your first time, start small (from $20) to confirm it credits, then add more as needed.
How can I make the first time smooth?+
We suggest: 1) try the VPN free and confirm it works; 2) top up a small amount first (from $20); 3) terms and fees are published, so read them first if you like; 4) human support is there to ask anytime. Step by step, it costs very little to start.
How do I reach support if something comes up?+
There’s a real-person Telegram group plus email tickets. If anything stalls — issuing, top-ups, node access — someone is there to handle it.
Verify with a small amount first
Top up a little, verify, then scale up — no crypto needed first